FAQs • City of Seagoville • CivicEngage

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How can I prevent sewer backups?: • Do not pour grease down the drain.
• Know the location of your clean out cap. The cleanout cap is a white plastic cap, usually 4 inches in diameter located in your yard.
• Tighten the clean out cap to prevent debris from clogging the pipes.
• Don't plant trees near the pipelines; the roots will grow into the pipes causing a backup.
• Get a pop-off valve to minimize damage. A pop off valve opens automatically to relieve the line if there is a backup. They are inexpensive and easy to install. Contact your local plumbing supplier.

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1. My Sewer is backed up, what should I do?: Be sure to check your cleanouts. If there is no water, you will need to call a plumber. If there is water, then you will need to call the city.

2. How can I prevent sewer backups?: • Do not pour grease down the drain.
• Know the location of your clean out cap. The cleanout cap is a white plastic cap, usually 4 inches in diameter located in your yard.
• Tighten the clean out cap to prevent debris from clogging the pipes.
• Don't plant trees near the pipelines; the roots will grow into the pipes causing a backup.
• Get a pop-off valve to minimize damage. A pop off valve opens automatically to relieve the line if there is a backup. They are inexpensive and easy to install. Contact your local plumbing supplier.